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Privacy policy

Effective Date: [Date]

These Terms and Conditions (“Terms”) govern your use of the Dottie Foods website (www.dottiefoods.net), our products, and our services. By visiting, browsing, or purchasing from our site, you agree to comply with and be bound by these Terms. Please read them carefully before using our website or placing any orders.

Use of the Website

  • You must be at least 18 years old to make a purchase on our website.
  • You agree not to misuse the website, attempt unauthorized access, or use the site in ways that could damage our systems or services.
  • All content provided on our site is for informational purposes only. While we do our best to keep it accurate and updated, Dottie Foods makes no guarantees regarding completeness or error-free content.

Product Information

  • We strive to present accurate descriptions, ingredients, and nutritional information for all our products, including but not limited to soup mixes and thickeners.
  • Product packaging, appearance, and ingredients may change slightly due to sourcing, availability, or improvements. We will always aim to notify customers of major changes.
  • Our allergen-free products are carefully crafted; however, production facilities may handle other ingredients. Customers with severe allergies should review all packaging carefully before consumption.

Ordering and Payment

  • All orders placed through our website are subject to acceptance and availability.
  • Payment must be made in full at the time of order using the accepted methods listed at checkout (e.g., credit card, debit card, digital wallets).
  • We reserve the right to cancel or refuse any order if fraud or unauthorized activity is suspected.
  • Prices are subject to change at any time, but confirmed orders will not be affected by later price adjustments.

Shipping and Delivery

Users can buy the 12 ct tray. There are no other options available. Dottie Foods offers standard and expedited shipping within the United States. Processing time for most orders is 1–2 business days. Delivery generally takes 3–5 business days, depending on location. Delivery dates are estimates and not guaranteed. We are not responsible for delays caused by carriers, weather, or unforeseen events. Shipping costs will be displayed at checkout unless free shipping promotions apply.

Returns and Refunds

  • We want you to be satisfied with your purchase. If you are not happy with a product, you may return unopened items within 30 days of delivery for a full refund or exchange.
  • To start a return, contact our customer service team with your order number and details.
  • Refunds will be processed using the original payment method within 7–10 business days after we receive and inspect the return.
  • Perishable items, such as opened soup mixes or food products, cannot be returned for health and safety reasons.

Business Orders

Bulk or wholesale orders may have different terms for delivery and returns. These will be communicated during the ordering process. Dottie Foods reserves the right to limit bulk purchases that may disrupt availability for regular customers.

Intellectual Property

All content on this site, including text, graphics, product names, logos, and images, is the property of Dottie Foods and is protected under copyright and trademark laws. You may not copy, reproduce, distribute, or use any content without prior written permission. Unauthorized use of our intellectual property may result in legal action.

Limitation of Liability

Dottie Foods products are designed for safe consumption when used as directed. We are not responsible for improper preparation, storage, or misuse of products. Customers are responsible for reviewing ingredient lists and ensuring products are suitable for their dietary needs. To the maximum extent permitted by law, Dottie Foods is not liable for indirect, incidental, or consequential damages arising from use of our products or website.

Health Disclaimer

Our products are made with natural ingredients and created to support a balanced diet. However, they are not intended to diagnose, treat, cure, or prevent any medical condition. Customers with specific dietary restrictions, allergies, or medical conditions should consult a healthcare professional before consuming new food products.

Privacy and Data Protection

We respect your privacy. Any personal information collected during the ordering process will be handled in accordance with our Privacy Policy. We do not sell or share your information with third parties, except as necessary to complete your order. By using our website, you consent to the collection and use of your data for order fulfillment and communication.

Promotions and Discounts

From time to time, Dottie Foods may offer promotional codes, discounts, or free shipping offers. These promotions are subject to specific terms and cannot be combined unless explicitly stated. Dottie Foods reserves the right to cancel promotions at any time without notice.

Governing Law

These Terms are governed by the laws of the State of [State]. Any disputes arising under these Terms shall be resolved in the courts of [State], unless otherwise required by applicable law.

Changes to Terms and Conditions

Dottie Foods may update these Terms at any time. Updates will be posted on this page with the revised effective date. Continued use of the website after changes are posted means you accept the new Terms.

If you have any questions regarding these Terms and Conditions, please contact us at ().

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