Effective Date: [Insert Date]

These Terms of Service (“Terms”) govern your access to and use of our website, www.dottiefoods.net (the “Site”), and any purchases or services offered through it. By visiting our Site, browsing, or purchasing products, you agree to be bound by these Terms. Please read them carefully before using our services.

If you do not agree with these Terms, you should not use our Site or purchase our products.

Eligibility

By using our Site, you represent that you are at least 18 years old or the legal age of majority in your state or country. If you are under 18, you may only use our Site with the involvement and consent of a parent or guardian.

Our Products

Dottie Foods provides soup mixes, allergen-free thickeners, and related products. All descriptions, images, and prices of products are subject to change without notice. We make every effort to display accurate product information, but we do not guarantee that colors, packaging, or other details will appear exactly the same as displayed on your device.

Use of the Site

You agree to use our Site only for lawful purposes and in accordance with these Terms. Specifically, you agree not to:

• Misuse the Site or attempt to gain unauthorized access to any systems.
• Use our products or Site content for illegal purposes.
• Copy, modify, or distribute our intellectual property without written permission.

Orders and Payment

When you place an order through our Site, you agree to provide complete and accurate billing, shipping, and payment information. By submitting an order, you authorize us to charge the total amount using your selected payment method. We reserve the right to refuse, cancel, or limit any order at our discretion, including if fraud or unauthorized activity is suspected.

Shipping and Delivery

Users can buy the 12 CT tray. There are no other options. We strive to process and ship orders within 1–2 business days. Standard delivery usually takes 3–5 business days, depending on your location. Expedited shipping may be available at checkout. Delivery times are estimates and may vary due to circumstances outside our control, such as weather delays, carrier issues, or supply chain disruptions. We are not responsible for delays once the order has left our facility.

Returns and Refunds

We want you to enjoy our products with confidence. Eligible items may be returned within 30 days of delivery for a full refund or exchange. To qualify, products must be unused, unopened, and in their original packaging. To start a return, please contact us at [Email]. We will provide instructions for sending the product back. Return shipping costs may apply unless the item was defective or shipped in error.

Break Room Options & Business Purchases

For corporate clients purchasing our break room options, we offer bulk ordering and tailored solutions. Businesses are responsible for confirming delivery details and safe storage of food products upon arrival.

Any misuse of bulk orders, including resale without authorization, may result in termination of services and legal action.

Allergen & Dietary Information

Our products include gluten-free Roux and vegetarian soup mixes designed to accommodate dietary needs. However, we cannot guarantee that products are completely free from trace amounts of allergens due to shared production facilities. Customers are responsible for reviewing product labels and ingredient lists before use. Dottie Foods is not liable for adverse reactions caused by product misuse or undisclosed allergies.

Intellectual Property

All content on our Site, including logos, product names, images, recipes, and text, is the intellectual property of Dottie Foods or its partners. You may not reproduce, distribute, or use this content without written consent. Limited permission is granted for personal, non-commercial use of our Site and products.

Limitation of Liability

To the fullest extent permitted by law, Dottie Foods, its officers, employees, and partners are not liable for:

• Any indirect, incidental, or consequential damages arising from the use of our Site or products.
• Losses related to delivery delays, incorrect use of products, or reliance on Site information.
• Health issues or reactions resulting from misuse of products or undisclosed allergies.

Your sole remedy for dissatisfaction with our Site or products is to stop using them and, where eligible, request a return or refund.

Warranties Disclaimer

Our products and services are provided “as is” and “as available.” We make no guarantees, express or implied, about the reliability, accuracy, or fitness for a particular purpose. While we strive for quality, we cannot promise that every mix or product will meet personal taste preferences.

Third-Party Links

Our Site may contain links to third-party websites for your convenience. Dottie Foods is not responsible for the content, products, or services offered by these third parties. Accessing them is at your own risk.

Privacy Policy

Your use of our Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our Site, you consent to our privacy practices.

Termination of Use

We reserve the right to suspend or terminate access to our Site and services if you violate these Terms. Termination does not waive your responsibility for outstanding payments or misuse of our products.

Governing Law

These Terms are governed by and construed under the laws of the State of [], without regard to conflict of law principles. Any disputes will be handled in the courts of that jurisdiction.

Changes to These Terms

We may update or modify these Terms from time to time. Changes will be posted on this page with a revised “Effective Date.” Continued use of our Site after changes are posted means you accept the updated Terms.

For questions about these Terms or our products, you can reach us at ().